Customer/Partner Satisfaction Questionnaire

Dear valued EPEVER customer,
Your satisfaction has always been the biggest goal pursued by EPEVER, your thoughts have been leading us towards better serving your current and future requirements.
In order to capture your insightful ideas and get aligned with the latest market requirement, we have designed a questionnaire that will take approximately 10 minutes of your time to complete.
We aim to hear your voice and turn them into actions to better support you. Thank you for your contribution.

A: Please answer the following questions

5) How would you rate EPEVER products’ cost versus their quality, as per your local market?
6) What would be the top three effective promotion strategies to obtain/expand the market share?

B: Standard for evaluation：


1-10 point

1 point: Disappointed
10 points: Very satisfied

Please circle your score on the following table according to the actual situation of our company this year. Thank you for your cooperation!

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Product Features
1
2
3
4
5
6
7
8
9
10
Product Quality
1
2
3
4
5
6
7
8
9
10
Product Appearance
1
2
3
4
5
6
7
8
9
10
Product packaging and accessories
1
2
3
4
5
6
7
8
9
10
Brand image
1
2
3
4
5
6
7
8
9
10
Product price
1
2
3
4
5
6
7
8
9
10
Distribution strategy
1
2
3
4
5
6
7
8
9
10
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Service attitude and professional ability of sales personnel
1
2
3
4
5
6
7
8
9
10
Interaction with consumer
1
2
3
4
5
6
7
8
9
10
Marketing promotion
1
2
3
4
5
6
7
8
9
10
Technical support and technical training level
1
2
3
4
5
6
7
8
9
10
Timeliness and effect of after-sales service
1
2
3
4
5
6
7
8
9
10
Order delivery time
1
2
3
4
5
6
7
8
9
10